—  Our story

Almost Family.
Almost 20 years
of brilliant care.

Founded in 2007 by Mark Clarkson, we’ve spent nearly two decades helping people across Surrey, Sussex, London and Oxford live brilliantly in the homes they love.

Almost Family team

—  Who we are

Built on trust,
driven by people.

Almost Family was established in 2007 by Mark Clarkson. Together, Mark and our team have over 40 years of experience in adult social care services.

We believe — and our clients agree — that staying in your own home with tailored support is far better for your health and wellbeing than moving to a care home.

We don’t just provide a service — we build lasting relationships and become, like our name suggests, almost family.

2007
Founded
40+
Years experience
500+
Clients helped
24/7
Always available
4
Service regions

—  Our commitments

Six promises we make
to every client.

These aren’t aspirations. They’re the standard we hold ourselves to, every single day.

01

Your home, your way

We provide excellent adult social care in the comfort of your own home — because that's where life is richest.

02

Bespoke to you

We work with you to create personalised support plans that adapt to your life, routines and preferences — not the other way round.

03

Continuity of care

High-quality home support with a real emphasis on continuity. The same familiar faces, every time.

04

Hand-picked for you

We carefully match our companions to your personality, interests and needs. Real chemistry, not just availability.

05

People first

'Upside-down management': our front-line companions sit at the top of the tree, empowered to provide exceptional support.

06

Family in the loop

Families stay fully informed at every stage — complete peace of mind and total confidence throughout.

—  Our team

The people who
make it happen.

Our strong reputation for high-quality, flexible home support is entirely down to our passionate team. We take real pride in finding people who are not just qualified, but genuinely warm and caring.

Every team member builds close, lasting relationships with the people they support. They don’t just turn up — they show up, fully, every time.

Almost Family team

—  Testimonials

What our clients
say about us.

We have been very pleased with the help we have received. Andrew is a real treasure!

— M. Rimmer

You really don't need the 'almost' in your title. You really were family. Thank you for the loving care for my mum — she so enjoyed the company and formed strong bonds with your staff.

— Derek & Jenni

This company is head and shoulders above other agencies. Their companions are flexible, calm, and the care manager keeps me fully in the picture. I've recommended them to friends.

— Client / Relative

I wanted to put my thanks on record for the incredible love and kindness your team gave to Doris. Nothing was too much trouble, and they showed me real kindness during a very difficult time.

— Jenny

Thank you so much for the wonderful way you and your team looked after George. We really appreciated what you did and know that he enjoyed having you there.

— Annie & Peter

Thank you and your team for their fantastic work and attitude to the care of my mother, who I am sure would have appreciated it deeply.

— Peter

Get private care of
the highest standard.

Give us a call or drop us a message — one of our specialist team will get back to you as soon as possible.